Get in Touch With Our Team
We are glad you stopped by. Whether you have a question, a suggestion, or simply want to share your thoughts, this page is the right place to start. Our team reads every message and aims to respond as quickly as possible.
How We Can Help
There are many reasons people reach out to us, and we welcome them all. Here are some of the most common:
- You spotted something on the site that looks out of date or inaccurate
- You have a general question about the content we publish
- You would like to suggest a topic or area we have not yet covered
- You want to flag a concern about responsible gambling resources
- You are a writer or researcher interested in contributing
No matter the reason, we treat every message with the same level of care and attention. You will never receive an automated reply that ignores what you actually wrote.
Send Us an Email
The most reliable way to reach us is by email. We monitor our inbox regularly throughout the week and aim to reply within two working days. For more detailed queries, it may take a little longer, but we will always acknowledge your message promptly.
You can contact us directly at: [email protected]
When writing to us, it helps to be as clear as possible about what you need. If you are pointing out an error, letting us know the page title or URL saves time. If you have a broader question, a few lines of context go a long way.
A Note on Response Times
We are a small, dedicated team. We do not operate a 24-hour support desk, but we do take every message seriously. Emails sent over the weekend are typically picked up at the start of the following working week.
We do not accept unsolicited promotional emails or bulk outreach. Messages of that nature are not read and will not receive a reply.
Our Commitment to You
Transparency and honesty sit at the heart of everything we publish on this site. That same standard applies to how we communicate. If we do not know the answer to your question, we will say so rather than guess. If you raise a valid concern, we will act on it.
We look forward to hearing from you.